Tony Roma's Mall del Norte

3.2
Rating 3.2
(19 Reviews)
11:00 AM - 10:00 PM 11:00 AM - 10:00 PM 11:00 AM - 10:00 PM 11:00 AM - 10:00 PM 11:00 AM - 11:00 PM 11:00 AM - 11:00 PM 11:00 AM - 10:00 PM
World-Famous Baby Back Ribs
Address
5300 San Dario Ave
#278-C, #125
Laredo, TX 78041
US
Phone
Main Number
(956) 722-7427(956) 722-7427
LOCAL
(956) 722-7427(956) 722-7427
Hours

Store Hours:

Day of the WeekHours
Monday11:00 AM - 10:00 PM
Tuesday11:00 AM - 10:00 PM
Wednesday11:00 AM - 10:00 PM
Thursday11:00 AM - 10:00 PM
Friday11:00 AM - 11:00 PM
Saturday11:00 AM - 11:00 PM
Sunday11:00 AM - 10:00 PM
At this location
  • Kid's Menu
  • Catering
  • Private Dining
  • Handicap Accessible
  • Parking Lot
  • Happy Hour
  • Daily Specials
  • High Chair/Booster Seat/Sling Availability
  • Waiting Area
  • Full Bar
  • Lounge

At Tony Roma's Mall del Norte

  • Gift CardsGift Cards
    Give the gift of good taste! Customize a digital gift card for any occasion.
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    Join Tony Roma's email club and get special offers, promotions and exclusive information. Sign up today for a free Onion Loaf!
  • Group DiningGroup Dining
    Host your next event with us! Choose from our menu or customize one to fit your needs. Send a request to speak directly with a team member to find out more.
  • Lunch MenuLunch Menu
    Check out our lunch menu featuring $12 Combos and $10 Endless Soup & Salad.
  • Dessert MenuDessert Menu
    Finish your meal with something sweet!
  • Catering MenuCatering Menu
    Bring the flavors of Tony Roma's to your home, office, tailgate or any other event where you want to get saucy!

Recent Reviews for Tony Roma's Mall del Norte

3.2
Rating 3.2
(Based on 19 Reviews)
  • 1.0 out of 5.0
    Rating 1.0
    bad Customer sevice Manager was not helpful didn't thinking only about charging My friend n I had "buy one N get 2nd said dicounds r good less value will never go back n will well spread the word around because there was another customer complaing about the same issue
    Response from Tony Roma's
    JOE MY NAME IS CHRISTIAN TORRES GENERAL MANAGER AT THIS RESTAURAN I DO APOLOGIZE FOR THE INCONVENIENCE . AND I'M SORRY TO HERE THAT FROM MY GUEEST WE ARE HERE TO PROVIDE EXCELLENT SERVICE AND GREAT FOOD . PLEASE IF YOU HAVE A CHANCE GIVE US A CALL AT (956)722-74-27 AND I'LL DEFINITELY WILL MAKE IT UP TO YOU .
  • 5.0 out of 5.0
    Rating 5.0
    Great service.
    We want the strawberry salad back so bad!!!!
    Response from Tony Roma's
    Z THANKS FOR THE COMMENT AND THE 5 STAR RATING WE WILL TAKE IN CONSIDERATION YOUR REQUEST OF THE STRAWBERRY SALAD ..
  • 5.0 out of 5.0
    Rating 5.0
    Excellent service from Joel definitely would come back to get helped by him
    Response from Tony Roma's
    Pablo thanks for your comment and your 5 star rating we hope to see you soon .
  • 1.0 out of 5.0
    Rating 1.0
    Horrible experience!!!! To start of the waiter did not understand English so we had to speak to him in Spanish. So finally we get to place our order and ask him not to include certain items offered in the plate he told us that it would be a 99 cent charge for making changes all we wanted was the Grilled chicken spinach stack . Helloooo…. The plate came with rice and I did not want rice. So then he offers us to select from the lunch special instead of the regular menu. Seriously LUNCH Special. The special comes with an appetizer, desert and main course. Again, we told him we don’t want the desert, appetizer nor the rice so then he tells us it will be an additional 3.00 for making changes. (99cents per item) WTH!!!! This idiot made us waste a good 10 minutes. We ask to speak to the manger and were told that he was busy. We left as we are not going to pay an additional 99cents for refusing items. Upon arrival to my office, I call the manager (Christian Torres). To no avail!!!!!! Manager stated that it sounded like I was the one that misunderstood the waiter, as the waiter claimed that table 22 had left for no apparent reason (seriously). I don’t believe they know the meaning of CUSTONER SERVICE. Manager and waiter should go back to retake NEO (new orientation class).
  • 1.0 out of 5.0
    Rating 1.0
    My jalapeno poppers are cold in the middle my dates mashed potatoes are brown. I have a pic. I couldn't see a manager the whole time I was here...well until I saw who was cooking the food. I am a KM and would be embarrassed. Sorry but I used to love eating.
Displaying 1 - 4 reviews of 19

About Tony Roma's Mall del Norte

Located inside the Mall del Norte, Tony Roma’s at 5300 San Dario Ave is proud to be known as THE Place for Ribs. While legendary for ribs, we’re famous for so much more! From wood-grilled steaks to comfort food with a twist, our menu is focused on high-quality dishes to satisfy your cravings. Enjoy a polished-casual dining experience with family or friends and try one of our signature Romaritas, or bring the kids to show off their RibFace. With more than 45 years of history and 150 locations worldwide, Tony Roma’s is one of the most globally recognizable names delivering a fun, saucy experience to thousands of guests every day. Visit us or call us at (956) 722-7427 today.