Tony Roma's Heron City Las Rozas

1.3
Rating 1.3
(10 Reviews)
Open Today: 1:00 PM - 4:00 PM8:00 PM - 11:30 PMOpen Today: 1:00 PM - 4:00 PM8:00 PM - 11:30 PMOpen Today: 1:00 PM - 4:00 PM8:00 PM - 11:30 PMOpen Today: 1:00 PM - 4:00 PM8:00 PM - 11:30 PMOpen Today: 1:00 PM - 4:30 PM8:00 PM - 12:00 AMOpen Today: 12:00 AM - 12:30 AM1:00 PM - 5:00 PM8:00 PM - 12:00 AMOpen Today: 12:00 AM - 12:30 AM1:30 PM - 5:00 PM8:00 PM - 11:30 PM
World-Famous Baby Back Ribs
Address
Calle Camilo Jose Cela, 2
28232 Las Rozas
Madrid
ES
Phone
Main Number
911 37 31 34911 37 31 34
Hours

Store Hours:

Day of the WeekHours
Monday1:00 PM - 4:00 PM8:00 PM - 11:30 PM
Tuesday1:00 PM - 4:00 PM8:00 PM - 11:30 PM
Wednesday1:00 PM - 4:00 PM8:00 PM - 11:30 PM
Thursday1:00 PM - 4:00 PM8:00 PM - 11:30 PM
Friday1:00 PM - 4:30 PM8:00 PM - 12:00 AM
Saturday12:00 AM - 12:30 AM1:00 PM - 5:00 PM8:00 PM - 12:00 AM
Sunday12:00 AM - 12:30 AM1:30 PM - 5:00 PM8:00 PM - 11:30 PM

At Tony Roma's Heron City Las Rozas

  • Group DiningGroup Dining
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Recent Reviews for Tony Roma's Heron City Las Rozas

1.3
Rating 1.3
(Based on 10 Reviews)
  • 1.0 out of 5.0
    Rating 1.0
    La carta pegada con celo o grapas. Todo muy sucio y cutre. No me lo esperaba.
  • 4.0 out of 5.0
    Rating 4.0
    Comida bien, y buena atención
    Response from Tony Roma's
    ¡Muchas gracias por tu valoración, D!
    Esperamos verte más veces por aquí.
    Saludos
  • 1.0 out of 5.0
    Rating 1.0
    Pésimo servicio.
    Lentitud.
    Faltan camareros en terraza.
    Uno de los camareros cogió el mechero que teníamos en la mesa sin nuestro permiso para dar fuego al comensal de otra mesa.
    Response from Tony Roma's
    Hola Enrique, sentimos las molestias ocasionadas en tu visita, gracias a tu comentario detectamos cuáles son las mejoras necesarias en nuestro servicio.
    Esperamos que nos des una oportunidad para demostrarte que esto ha sido un hecho puntual y logremos que tengas una mejor experiencia en nuestro local.
    Un saludo
  • 1.0 out of 5.0
    Rating 1.0
    I am writing to complain about one of your restaurants. Yesterday I was at Heron city in Las Rozas with my family, including 2 children aged 3 and 1. We decided to visit your restaurant for dinner, the restaurant was closed but opening hours on the door clearly stated 19.30- we have a photo as evidence. We decided to go for a drink at a near by bar and then return at 19.30. At 19.35 we tried to enter the restaurant but a waiter looked at us and shook his finger. We pointed out the sign on the door said it was the opening time but he merely said ýeah, we need to change it´. This left a very disappointed family with having to find somewhere else to eat and very poor customer service.
    Response from Tony Roma's
    Hello Emma, thank you for taking the time to share your experience with us.
    We are sorry for the situation on behalf of our staff.
    We will find out what exactly happened with our waiter.
    We invite you to visit us again at any of our other restaurants. We assure you a better experience.
  • 1.0 out of 5.0
    Rating 1.0
    Este domingo 11 de noviembre, fui a cenar con dos amigos del trabajo, y los dos empleados, la chica y el hombre que nos atendieron, lo hicieron de forma lenta, y con mucha desgana. Lo peor fue que la calidad de la comida era pésima. LAs costillas súper duras y las patatas, y todo frío. No creo que vuelva nunca. La limpieza del sitio también dejaba mucho que desear.
    The quality of the food in this place in Las Rozas de Madrid, it was aweful. The ribs were dry and cold.
Displaying 1 - 4 reviews of 10

About Tony Roma's Heron City Las Rozas

Tony Roma’s at Calle Camilo Jose Cela, 2 is proud to be known as THE Place for Ribs. While legendary for ribs, we’re famous for so much more! From wood-grilled steaks to comfort food with a twist, our menu is focused on high-quality dishes to satisfy your cravings. Enjoy a polished-casual dining experience with family or friends and try one of our signature Romaritas, or bring the kids to show off their RibFace. With more than 45 years of history and 150 locations worldwide, Tony Roma’s is one of the most globally recognizable names delivering a fun, saucy experience to thousands of guests every day. Visit us or call us at 911 37 31 34 today.

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