Tony Roma's Mayor McGrath Dr.

2.9
Rating 2.9
(12 Reviews)
11:00 AM - 9:00 PM 11:00 AM - 10:00 PM 11:00 AM - 10:00 PM 11:00 AM - 10:00 PM 11:00 AM - 10:00 PM 11:00 AM - 10:00 PM 11:00 AM - 9:00 PM
World-Famous Baby Back Ribs
Address
3716 Mayor McGrath Dr S
Lethbridge, AB T1K7V6
CA
Phone
Main Number
(403) 394-7427(403) 394-7427
Fax Number
(403) 394-7565(403) 394-7565
Hours

Store Hours:

Day of the WeekHours
Monday11:00 AM - 9:00 PM
Tuesday11:00 AM - 10:00 PM
Wednesday11:00 AM - 10:00 PM
Thursday11:00 AM - 10:00 PM
Friday11:00 AM - 10:00 PM
Saturday11:00 AM - 10:00 PM
Sunday11:00 AM - 9:00 PM
At this location
  • Kid's Menu
  • Lounge specials

At Tony Roma's Mayor McGrath Dr.

Recent Reviews for Tony Roma's Mayor McGrath Dr.

2.9
Rating 2.9
(Based on 12 Reviews)
  • 3.0 out of 5.0
    Rating 3.0
    On March 20, at 4:45 my daughter, her newborn baby, and I went to Tony Roma’s because I had a birthday coupon. I then found out the coupon was only good in a Calgary or Banff location. We were promptly seated by the hostess and she took our drink orders. Then we weren’t greeted by our server and our order wasn’t taken for over half an hour. Then I nabbed the server who had been taking the orders of three other tables in our section that had arrived after us. There was a table seated just before us and they got up and left because she also hadn’t greeted them. I asked her if we were ever going to get our order taken, and she just brushed us off and seemed very unimpressed with us. I wanted to order the special, which she knew nothing about, didn’t know what it was, or how much it cost. She took our orders and came back about five minutes later to tell us the special ended at 4. If this was the case, why was the board still up at the front of the restaurant when we had arrived at 4:45. I then just told her we were going to leave after I finished feeding my grandson, because my daughter had to teach piano on the west side of the city by 6PM. She barely apologized and didn’t seem too bothered by the fact that she had just lost two tables due to her lack of service. However, then the supervisor, Wally, came over, and he’s the only reason I’m writing in a compliment. He apologized profusely, and genuinely seemed to feel bad about the whole situation. He offered to rush out orders, and he didn’t charge us for anything. He did an excellent job at turning a really negative situation around; and because of him, we will still return to Tony Romas. Every time we’re at the restaurant he always comes out from wherever he’s been to check on all the customers, and his phenomenal service does not go unrecognized.
    Response from Tony Roma's
    Thanks for your understanding Susan.
  • 5.0 out of 5.0
    Rating 5.0
    Love the maple pecan salmon, and strawberry pecan salad. Friendly staff, clean, always satisfied!
    Response from Tony Roma's
    Thanks for the awesome comment Miranda. We look forward to your continued support.
  • 4.0 out of 5.0
    Rating 4.0
    The chef "forgot" our starter and so we were sitting waiting for around 20 minutes from the time of ordering. The server was excellent and took very good care of us. The food when it came to the table was excellent and made up for the time waiting for the food to arrive.
    Response from Tony Roma's
    Thanks for your response. Hopefully we can increase that to a 5 on your next visit.
  • 5.0 out of 5.0
    Rating 5.0
    Food was very good. Server (Kacie) was friendly.
    Response from Tony Roma's
    Thanks for your awesome review. We hope to continue to give the same great food and service to all of our patrons.
  • 2.0 out of 5.0
    Rating 2.0
    Are all the things I’ve heard about Tony Roma’s I thought I would try it out. The Cesar saladit was good,For the price I paid for six rings of calamari was shocking. The potato skins were dried out there was no sour cream I asked for. I don’t think I’ll go back there again being from out of town I am in Lethbridge alot I’m sure there’s other restaurants that I can try. I was really looking forward to a good flavour non-burnt meal.
Displaying 1 - 4 reviews of 12

About Tony Roma's Mayor McGrath Dr.

Tony Roma’s at 3716 Mayor McGrath Dr S is proud to be known as THE Place for Ribs. While legendary for ribs, we’re famous for so much more! From wood-grilled steaks to comfort food with a twist, our menu is focused on high-quality dishes to satisfy your cravings. Enjoy a polished-casual dining experience with family or friends and try one of our signature Romaritas, or bring the kids to show off their RibFace. With more than 45 years of history and 150 locations worldwide, Tony Roma’s is one of the most globally recognizable names delivering a fun, saucy experience to thousands of guests every day. Visit us or call us at (403) 394-7427 today.